Effective Date: [21 Oct, 2024]
Last Updated: [21 Oct, 2024]
At [luxuryhomestaysindia] (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share personal data from users (“you” or “your”) of our website [luxuryhomestaysindia], in accordance with applicable privacy laws and regulations.
Please read this Privacy Policy carefully to understand how we handle your information. By using our website and services, you consent to the collection and use of your information as described herein.
1. Information We Collect
We collect the following types of personal information:
A. Traveler Information
If you are a traveler, we may collect:
- Personal Identifiers: Name, email address, phone number, and other contact details that you provide through forms or other interactions on the website.
- Booking Preferences: Information about your travel preferences, such as preferred destination, budget, and other details you provide to assist in your homestay search.
- Communication Data: Any messages or inquiries you send to us through our contact forms, email, or other means of communication.
B. Homestay Owner Information
If you are a homestay owner, we may collect:
- Business and Contact Information: Name, business name, address, phone number, email address, and other business-related details.
- Property Information: Photos, videos, descriptions, and any other information related to your homestay property that you submit for listing purposes.
C. Automatically Collected Data
When you visit our website, we may collect:
- Usage Information: Details about how you interact with the website, such as pages viewed, links clicked, and other browsing behaviors.
- Device Information: Information about the device you use to access the website, such as your IP address, browser type, operating system, and other technical data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and improve your user experience. For more information, please see our [Cookie Policy].
2. How We Use Your Information
We use the information we collect for the following purposes:
A. For Travelers
- To assist in matching you with suitable homestay options.
- To share your contact information with homestay owners who may reach out to assist in booking or provide additional information.
- To send you marketing communications, promotional offers, and updates on new listings, unless you choose to opt out.
- To improve the overall user experience by understanding your preferences and interactions with our website.
B. For Homestay Owners
- To list your property on our website and display the information (images, videos, descriptions, etc.) to potential travelers.
- To promote your property through marketing campaigns, both on our platform and via third-party advertising channels.
- To communicate with you regarding your listings, inquiries, and other business-related matters.
C. General Uses
- To enhance, improve, and personalize our website, services, and marketing efforts.
- To comply with legal obligations and protect the rights, safety, and security of our users, partners, and the public.
3. Sharing of Information
We may share the personal information we collect in the following ways:
A. With Homestay Owners
- For Travelers: If you submit your details as a traveler, we may share your contact information with homestay owners to facilitate your booking inquiries or to allow them to contact you directly for booking arrangements.
B. With Third-Party Service Providers
We may engage third-party service providers to perform services on our behalf, such as:
- Email marketing
- Analytics services
- Advertising and promotions
These third parties will have access to your information only to the extent necessary to perform these functions and are obligated not to disclose or use it for any other purpose.
C. For Legal and Security Purposes
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or if we believe disclosure is necessary to protect our rights, prevent fraud or harm, or enforce our terms of service.
4. Your Privacy Choices
A. Opting Out of Marketing Communications
You have the option to opt out of receiving marketing communications from us at any time. To do so, follow the “unsubscribe” instructions in the emails we send you or contact us directly at [Your Contact Email].
B. Accessing, Updating, or Deleting Your Data
You have the right to request access to the personal information we hold about you and to ask that we update, correct, or delete your information. To make such a request, please contact us at [Your Contact Email]. We will respond to your request in accordance with applicable privacy laws.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Specifically:
- Traveler Data: We retain traveler data for as long as necessary to assist in your homestay inquiries and for marketing purposes, unless you opt out of further communication.
- Homestay Owner Data: We retain homestay owner data for as long as the listing is active on our platform and may keep it for a period afterward for historical or record-keeping purposes.
6. Security of Your Data
We take reasonable precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to your data by authorized personnel. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own, including countries where data protection laws may be less stringent than those in your jurisdiction. By using our website and services, you consent to the transfer of your personal data to such countries.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us at [support@luxuryhomestaysindia.com] to request deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [support@luxuryhomestaysindia.com]
11. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Consent: You have provided your consent for us to process your personal data for specific purposes (e.g., marketing communications).
- Contract: The processing of your data is necessary for the performance of a contract with you (e.g., to assist in a homestay booking).
- Legitimate Interests: We may process your data to pursue our legitimate business interests, provided those interests are not overridden by your rights and interests.